Last Updated: March 1, 2025

 

At NexgenRooms, we are committed to protecting the privacy and security of our users' personal data. This Privacy Policy explains how we collect, use, and protect personal data in connection with our hotel management system.

Introduction

NexgenRooms is a hotel management system designed to help hotels and hospitality providers manage their operations, including guest information, reservations, and payments. We take the privacy and security of our users' personal data seriously and are committed to protecting it.

Personal Data We Collect

We collect personal data from our users, including:

 

•      Guest Information: Name, email address, phone number, and physical address.

•      Reservation Information: Dates of stay, room type, and payment details.

•      Payment Information: Credit card details, payment amounts, and payment dates.

•      User Account Information: Username, password, and account settings.

How We Collect Personal Data

We collect personal data through various means, including:

 

•      Direct Input: Users provide personal data directly through our software.

•      Integration with Third-Party Services: We integrate with third-party services, such as payment gateways and property management systems, to collect personal data.

•      Automated Collection: Our software automatically collects personal data, such as IP addresses and browser types.

How We Use Personal Data

We use personal data for various purposes, including:

 

•      Providing Our Services: We use personal data to provide our hotel management software services.

•      Improving Our Services: We use personal data to improve our services, including troubleshooting and testing.

•      Communicating with Users: We use personal data to communicate with users, including sending notifications and updates.

•      Marketing and Promotion: We use personal data for marketing and promotional purposes, including sending newsletters and special offers.

Sharing Personal Data

We share personal data with third-party service providers, including:

 

•      Payment Gateways: We share payment information with payment gateways to process payments.

•      Property Management Systems: We share reservation information with property management systems to manage room inventory.

•      Marketing Service Providers: We share personal data with marketing service providers to send newsletters and special offers.

 

Data Security

We take data security seriously and implement various measures to protect personal data, including:

 

•      Encryption: We encrypt personal data in transit and at rest.

•      Firewalls: We use firewalls to protect our systems from unauthorized access.

•      Access Controls: We implement access controls to limit access to personal data.

Data Retention

We retain personal data for as long as necessary to provide our services and to comply with applicable laws and regulations.

User Rights

Users have various rights, including:

 

•      Right to Access: Users have the right to access their personal data.

•      Right to Rectification: Users have the right to rectify inaccurate personal data.

•      Right to Erasure: Users have the right to erase their personal data.

•      Right to Restrict Processing: Users have the right to restrict processing of their personal data. 

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. We will notify users of any changes by posting an updated version of this Privacy Policy on our website. 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@nexgenrooms.com or nexgenrooms@gmail.com 

 

By using our hotel management software, users acknowledge that they have read, understood, and agree to be bound by this Privacy Policy.